Digital Product Manager
- Full Time
Established nearly 200 years ago, this not for profit and charities sector membership has grown to be a leader in their industry. They promote rights and due diligence by offering member services and public-facing tools to help provide world-class service. Currently in the midst of an exciting digital transformation, this role will be one of the authoritative voices on the future of the organisation.DescriptionThe product is a digital directory presented on a microsite, intended for both buyers and sellers. It's been rated in a members survey as the organisation's most popular offering. As the Digital Product Manager, you'll be responsible for maintenance and fucntionality improvements in the short term. And in the long-term you will develop a clear purpose of the product, leveraging research of key audiences, needs, market analysis, and regulatory changes. Involved in this are elements of:Product planning and strategy:Leading business cases to inform senior level decision making.Specify creative and technical requirements through to UX and UI.Lead on digital marketing plans to build consumer awareness Delivery:Monitor feedback and manage change requestsLiaise with external agencies and internal stakeholders to manage functional improvementsClearly communicate the value proposition for membersWork with the CRM team to ensure data maintenance and operation integrity Stakeholder Management:Be the key contact for external queries relating to the product, and work with relevant teams across the business including the Support CentreEngage teams to conduct appropriate research to drive decision-makingManage the relationship with external IT DeveloperLiaise with the regulatory body to keep abreast of relevant changes ProfileAs well as being outstandingly organised and a capable communicator, to be successful in this role you will:Understand data lifecycle principles and data management generally.Strong understanding of digital marketing concepts.Track record of developing digital products.Experience in setting meaningful objectivesAble to manage complex and varied stakeholdersTrack record using analytics to deliver business impactAbility to synthesize data from multiple sources, communicate insights and actionsProcess mapping experienceJob OfferThe successful Digital Product Manager will secure a 24-month contract paying between £40-50,000. The role will be based London with very occasional trip to other offices.