Team Manager

West Midlands
10 Sep 2018
18 Sep 2018
Contract Type
Full Time
Are you a keen sales person who loves managing your own team? Are you driven for success and thrive on coaching and mentoring your staff?

I am recruiting for a Team Manager to work for a telemarketing company near to Solihull, you will be working in a medium sized office and responsible for around 710 staff. You will need to have had experience in a sales background as a Team Manager.

Your Responsibilities

Lead a team of telemarketers by example
Coach and mentor staff on the sales process
Support the team with lead generation and arranging visits
Working with the Sales Managers to drive productivity among your team
Manage team data KPIs, call statistics etc.
Liaise with the client directly to ensure the contract SLAs are being met at all times
Carry out a weekly calibration session
Listen to previous calls and offer advise and coaching
Manage the team on a day to day basis

Your Skills/ Experience

At least 5 years experience in a call centre environment
At least 2 years experience of management
Experience of managing a team, dealing with productivity
Ability to analyse figures, sales data etc.
Excellent communication skills

Competitive salary of £25000 a year

Usual hours of ##### ######but must be flexible to occasionally work to 1900 or Saturday mornings

Immediate start opportunity

If you think this is the role for you please click apply today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone. Advertised through Zoek a40a33aaf01d480caf2751f5d05ba1f98

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