SRE Site Reliability Engineer

Recruiter
PeopleHR
Location
Kent
Posted
11 Sep 2018
Closes
18 Sep 2018
Contract Type
Permanent
Hours
Full Time
Company Vision and MissionNewVoiceMedia empowers businesses to win in the Age of Digital Experience. The contact center is at the heart of the customer experience. It enables your front-line teams to create strong, emotional connections with your customers and prospects. We believe that individuals want companies to support them – not to disrupt. That’s why NewVoiceMedia’s sole purpose is to enable businesses to help people, one conversation at a time. This is
an excellent opportunity to come aboard and play a key part in one of the
fastest growing European cloud businesses. NewVoiceMedia has been recognized by
Forbes in their global Cloud100 list and positioned by Gartner as a Leader in
their Magic Quadrant for Contact Center as a Service, Western Europe. The RoleWe are
looking for a talented, operations oriented software engineer to join our SRE
team. In this role, you will be responsible for
all aspects related to the reliability of our services:
Building software and systems to monitor,
scale and deploy our distributed cloud services
Enabling continuous, safe and predictable releases of
functionality to production
Designing & implementing infrastructure for
collecting metrics, crunching data and improving service monitoring to
detect problems before they're visible to our customers
Troubleshooting, performing root cause analysis, and
resolving production issues from the application and network layers all
the way down to the system level
This might include anything from digging into source code, hunting memory
leaks, tracing bottlenecks in upstream networks, or database query
optimisation
Advising other development teams when building new
products so that they're scalable, maintainable, and perform as desired
About YouAs an ideal candidate, you:
Are a Software Engineer who also likes Systems
Engineering, or a Systems Engineer (aka Operations Engineer) who also
likes Software Engineering
Love solving problems of different shapes and sizes -
these could be coding, performance, systems, distributed systems and/or
design problems
Understand how to measure a systems
performance and how to identify the metrics required to show that it's
working as expected or when there is a problem
Get bored easily by repetitive tasks and
by instinct will automate them so you can do more
Equally balance technology, people and process, since
not all problems could be solved by writing code
And as such you bring:
Experience in automation & orchestration frameworks
(we use Chef, but you could have used Puppet, Ansible, Salt)
Familiarity with one or more programming languages
& one or more scripting languages
A proven track record in managing highly available,
large scale production systems running on AWS or another cloud environment
Proficiency in administrating Linux systems
A profound knowledge in Networking, in particular
around SDN
Experience in managing databases, both relational as
well as noSQL
Our CultureHelping others can only be achieved with the right people and the right resources. That’s why we’ve created a workplace that is supportive, encouraging and progressive.
We value trust, transparency, collaboration and
frequent communication. Asking the right questions and being open minded
are core principles to how we interact and engage
We focus on outcomes - results matter more than efforts. We favor attitude and integrity over experience but in the same breath, we don’t compromise on performance and quality
We are bold and take calculated risks, experiment, and
explore new ways
We believe in continuous improvement. Learn from
market/customers/industry, and when things fail, we learn from our
mistakes
We are proud of what we build and take pride in our
professional skills
Working here At
NewVoiceMedia you will find:
A global, multi-tenant, real-time service, with
thousands of concurrent users
A challenging set of analytical problems, asking for
advanced algorithms, including statistical analysis, machine learning and
routing
A constantly evolving platform that is 'always on' and
as such supports continuous releases with no downtime
We think about the future as much as we think about the present. That’s why we offer our people a competitive salary and flexibility where they need it, plus:
An encouraging, fast paced environment where you can
learn and develop
On-going training, opportunities to join hackathons, ‘Lunch & Learn’ sessions and training courses
A defined bonus scheme, paid volunteer days and more company
benefits
Processes & Tools NewVoiceMedia
has a long track record of applying Lean and Agile practices like
Scrum, Kanban, Continous Integration/Continuous Deployment and SAFe.We
employ engineers that can use a breadth of technologies and languages to create
secure, scalable and maintainable solutions. Key technologies in our portfolio
are:
Backend: C#, C++, Node.js, Golang, .Net Core
Frontend: ASP.NET MVC, JavaScript with React.js and
Redux
APIs: RESTful APIs, Oauth2
Data Management: MySQL, Couchbase, Redis, Parameter
Store
Messaging: RabbitMQ, AWS SNS/SQS
CI/CD: Chef, Jenkins, Terraform
Source Control: Git
Platform analytics: Influx, Kapacitor, Telegraf,
Grafana, New Relic, OpsView, Papertrail, ELK
Containers: Docker, ECS, future Kubernetes
Advertised through Zoek 5f6d39a64a154e7f87e1709dfb7825f53

Similar jobs

Similar jobs