CRM Manager

Recruiter
Harnham Search & Selection
Location
London (Greater)
Posted
11 Sep 2018
Closes
18 Sep 2018
Contract Type
Permanent
Hours
Full Time
CRM MANAGER


LONDON


£60,000 £65,000 + BENEFITS

This is a chance to work within the global marketing team of one of the fastest growing techbased companies in Europe. Through your role as CRM Manager you will use your understanding of CRM metrics to transform CRM capabilities and drive successful strategy. You will also manage and mentor a team of CRM analysts to assist in the success of the business and aid in the achievement of ambitious business targets.


THE COMPANY

A top 100 FTSE listed company, this business has seen over 50% growth year on year to become a global leader in its field. Through heavily investing into their technology platform and leveraging customer data to its fullest this company is now one of the UKs leading consumer brands.

Focus on open culture and collaborative working
Modern open plan offices with communal spaces
Working as part of the global CRM team


THE ROLE

As CRM Manager your focus will be on maximising CRM tools and channels to execute customer engagement strategy, delivering on KPIs, ROI and CRM metrics. Using your extensive background in CRM you will drive innovation and seek to grow the contactable customer base.

Manage CRM Executives
Overseeing the country wide CRM programme
Working collaboratively with the Marketing team
Assist the CRM Data Manager with embedded customer segmentation


YOUR SKILLS/EXPERIENCE

The successful CRM Manager will have

Extensive background in CRM with evidence of successful customer engagement programmes
Experience in complex CRM systems
Degree level education in a numerical degree (2:1)
A concrete understanding of CRM KPIs
Knowledge of managing communication channels


BENEFITS

Salary of £60,000 £65,000 dependant on experience + bonus
Dress down office policy
4pm Friday drinks
Office wide events throughout the year


HOW TO APPLY

Please register you interest by sending your CV to Sian Taylor via the apply link on this page Advertised through Zoek 85723f3263be4e9d99faacbb1ff3869e7

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