Technical Team Leader

11 Sep 2018
18 Sep 2018
Contract Type
Full Time
Technical Team Leader Brighouse £25k £35k DOE

We have an exciting opportunity available for an experienced leader within an IT consultancy. Due to employee progression, this role has been created within the technical department leading all 1st, 2nd and 3rd line support personnel.

As a Technical Team Leader you will be responsible for
Leading a department of 7 employees
Creating KPIs, SLAs and analysing figures and reports
Run 121 meetings with individuals to discuss performances
Directing the team to improve efficiency
Troubleshoot major problems
Occasional on site visits when required
Helping staff members with scripts and logging calls
General support for team members
. Strongly supporting & coaching your team within Customer Service

In return for developing the business and supporting the team, you can expect the following benefits:
Great salary up to £35k
A friendly working environment
X2 staff parties not just your average!
Health package
. Flexible hours
. 25 holidays + 8 bank holidays

Please apply TODAY! Interviews can be arranged ASAP for the right individuals! Advertised through Zoek 3c7ac22db8da4edd86c3e69c0814e7be3

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