Travel Sales Expert

Recruiter
PeopleHR
Location
Cheshire
Posted
10 Sep 2018
Closes
18 Sep 2018
Contract Type
Permanent
Hours
Full Time
About the role Our Travel Sales Experts are the friendly voice of Sykes that our customers speak to when calling to book their next holiday over the phone. Our Travel Sales Experts speak to customers every day, sharing their experience and knowledge of Sykes' portfolio to help customers pick their perfect holiday cottage.
You will be responsible for ensuring that every call maximises income
per booking and that the quality of the call exceeds customer
expectations.
You will work to (and exceed!) agreed targets for booking conversion
and maximising sales opportunities whilst delivering that outstanding
experience to our customers along their booking journey. About You Candidates must have previous experience of sales (call centre experience would be beneficial but isn't essential) and a strong track record of working successfully to targets. You will have excellent communication skills and an ability to quickly build a rapport with a new customer, as well as good negotiation skills. You will also be IT literate, and be willing to suggest improvement areas for the business.
Previous travel experience would be beneficial, but isn't essential.
To succeed in the role, you will be motivated and results driven with an ability to work under pressure. You will be customer sales -orientated and an excellent team player. You will also be reliable and punctual, with good attention to detail. Useful Things to knowThe role will be based in our call centre. The call centre is a busy
part of the business, but has a great team atmosphere and lots of fun
while we work!
We also believe in rewarding hard work, and offer a great benefits package on top of basic salary including:

Target based bonus scheme - up to £400 per month
Discounted holidays for you, and your friends and family
Full training provided
Working on a rota basis which is planned 4 weeks in advance so you can plan your work/life balance
Private Medical (for you and family)
Death in service payment
Pension (matched contribution up to 2.5%)
Free worldwide travel insurance (for you and family)
Subsidised park and ride passes for an easy commute into town
Long service awards and increases in holiday each year
Wellness extras - free flu jabs, reflexology sessions and fruit available in the office

Working hours will be on a shift rota basis over a 7 day week; our call centre is open from 9am to 9pm (seasonal openings).
Working hours can be from 20 hours to 37.5 per week depending on what suits.
Start date: 24th September 2018 About UsSykes is one of the UK's leading independent holiday cottage rental providers. By 2020, we're aiming to be Number One in the UK. It's an ambitious goal, but that hasn't stopped us before! Our success has been recognised both within and beyond our industry - we've won a prestigious "Best in Industry" award at the British Travel Awards for the last four years, and have been recognised by the London Stock Exchange Group as one of the "1,000 companies to inspire Britain". Our colleagues like it here too - over 70% would recommend Sykes as a place to work according to Glassdoor!We're a fast-paced, exciting company to work for, but haven't forgotten our roots from Sykes' founding days at a kitchen table. In fact, that kitchen table still sits in one of our meeting rooms. Advertised through Zoek aa2733bf8dec4456a2ce06971eaa35624

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