Conference and Event Coordinator - MICE business

Recruiter
Corecruitment Ltd
Location
Hertfordshire
Posted
10 Sep 2018
Closes
18 Sep 2018
Contract Type
Permanent
Hours
Full Time
Conference and Event Coordinator - MICE business

Background: Luxury Hotel with busy C&E department / Large conference and event centre

Location: North London / Hertfordshire

Salary: £24000 plus great benefits

As a Conference and Event Coordinator - MICE business you will be working in a busy Sales and Conference office, providing an efficient and personal service to your clients, continuously maintaining high brand standards whilst always striving for excellence under the general guidance and direction of the Conference & Events Manager.

Main Responsibilities:

* Manage all client contact for new enquiries, amendments and final details
* Pro-actively identify customer needs and provide solutions to match them and effectively communicate with clients throughout the booking process
* To conduct sales show rounds and client meetings.
* Liaise with the operational team to ensure all event details are handed over so that service is delivered to meet and exceed the client expectations
* To ensure all diaries and systems are kept up to date and identify areas of sales opportunity.
* To ensure the client / event files in properly updated with contact and payment details, special request and requirements, etc
* Ensure full understanding and management of client requirements
* To identify and pass on leads and information on potential business to the pro-active team
* To proactively cross-sell and up-sell the hotel services and being aware of new offers and packages

QULIFICATION AND REQUIRMENTS

* Minimum 1 year experience in a similar role within Corporate / MICE business
* Currently working as a coordinator
* Full knowledge of Delphi & Opera
* Strong communication (oral and written)
* Understanding of the hotel's facilities and services
* Enthusiastic and reliable with a positive attitude
* Able to work independently as well as in a team
* Exceptional organisation skills with a keen eye for detail
* Smart and well presented

Interested in this great challenge? Contact Beatrice with your updated CV

Advertised through Zoek 8227568140734461a9a9ed85e2c949f69

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