Software Support Developer

Recruiter
PeopleHR
Location
Oxfordshire
Posted
10 Sep 2018
Closes
18 Sep 2018
Contract Type
Contract
Hours
Full Time
Are you a technical problem solver looking to develop your
career in software development? We are looking for two Software Support
Developers to join our growing team where you work within an Agile environment
to build bespoke client projects and resolve escalated cases at a 3rd
line level.
The Role
You will work collaboratively with Account Management and Professional Services to analyse client requirements for bespoke development projects. You’ll maintain and develop our existing reports, as well as researching and designing new reports, documenting them accordingly. To support our clients, you’ll also consult them regarding the performance of data integrations, writing or modifying as necessary to make improvements. You will also work alongside the Systems team to help diagnose and manage issues with our platform infrastructure.
A key part of the role will be to operate as a 3rd
line escalation point to our Support team, providing clients with technical
explanations where necessary to help resolve cases and acting as a mentor to
our 1st and 2nd line support teams.
About You
The right person for this role will have experience in
working collaboratively, with a willingness and an ability to share best
practice and improve processes. You will be a strong problem solver and
excellent at managing your time.
You will also have some experience of working with our
technical environment, with software development courses or certifications
advantageous:
PostgreSQL, MySQL or Oracle
MVC Web framework (Catalyst)
Database ORM system
(DBIx::Class)
Modern Perl Object Oriented system
(Moose)
HTML and Javascript
Templating System (TT) 
Test Driven Development 
Best Practices for Perl development, OO Design Patterns and Database structure 
Unix Command Line


About Us
Adestra has been empowering clients to maximize marketing ROI through email-driven technology for over 13 years. Our flexible account structure and obsession with customer success have gained the trust of global and growing brands alike. Founded on the principle that marketing success takes more than technology, we’re not just Software as a Service, we’re Software AND a Service.
We offer a competitive salary and uncapped commission
package alongside our extensive benefits offering:
Over 200 discounts and perks through our online benefit
portal including free mobile phone insurance and discounted cinema tickets
25 days’ holiday plus bank holidays and an extra day off for your birthday!
Private health insurance
Free on-site parking at our Oxford office
Company pension scheme
Various travel schemes
Childcare vouchers
Eye care vouchers
Group life assurance
Working
in a BS EN ISO 9001:2000 and Investors in People Silver accredited company,
superb training and development opportunities are offered as the business
continues to grow

Advertised through Zoek 12648f0083964174b7b62165ac7eb1984

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