Warehouse and Dispatch Coordinator / Supervisor

£21000 - £24000 per annum
01 May 2017
29 May 2017
Recruitment Genius Ltd
Public Sector
Contract Type
Full Time
One of the fastest growing beauty brands in the UK leading the way as the largest professional tanning brand. Established in 2004, the company now services many thousands of professional customers, training them in expertise of treatment and business success.

A high profile beauty brand working with TV and models on a weekly basis, as well as winning 8 Guild of Beauty Awards of Excellence for Best Tanning Supplier, Best Use of Social Media and Best Customer Service.

This is an exciting opportunity for an experienced Warehouse and Dispatch Coordinator / Supervisor to work at their busy onsite warehouse in Worcester. With no shift work, Mon - Fri 8am - 4.30pm, a friendly, fast-paced environment being a good 'all-rounder' with a hands-on attitude this could be the opportunity you've been looking for.

Reporting into the Operations Manager, you will have control of despatch and the day to day running of the warehouse including allocating stock to orders, invoicing, creation of address labels, control of carriers and distribution delivery. Processing of customer orders on SAGE/CRM systems, picking and packing items, recording goods in and goods out, returns and technical service and repairs. Organising EU & international shipping, ensuring the correct documents are in place. Chasing late deliveries and collections. Flexibility is needed to work the occasional over time when needed especially during company stock takes.

Main Duties:

- Picking and Packing of Customer orders, ensuring presentation and KPIs are met
- Checking and recording goods in and out
- Operating a powered industrial forklift to transport goods, unload incoming stock and load orders
- Unload items to be stocked in warehouse
- Verify electronic stock levels and compare to physical counts of stock, investigate discrepancies and report to Purchasing department - Log and evaluate customer returns organising the repair in-house or return to manufacturer and carry out in-house warranty repairs.
- Proactive in looking at warehouse management in terms of stock rotation, logistics and time management
- Maintain quality standards and ensure compliance with internal/external policies and procedures as well as standards and legislation
- Health & Safety compliance in accordance with company policy
- Examine and inspect stock items for wear or defects, reporting any damage to Line Manager
- Interface with Customer Services and other departments as necessary.

Skills and Experience:

- Must have a Fork lift truck licence
- Must have proven organisational skills
- Good problem solver with an analytical mind and proactive approach
- Working knowledge of Health and Safety
- 2 years Warehouse Co-ordinator experience
- Excellent communication skills
- Manual handling experience
- PC skills including knowledge of word/excel/PowerPoint packages/despatch systems
- Confident with ability to work on own initiative

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