Customer Service & Telephone Sales

Active Staff
22 Apr 2017
21 May 2017
Contract Type
Full Time

Customer Service & Telephone Sales

Salary: - up to £18,000 basic with additional OTE!

Location: Swindon, Wiltshire

Looking for an exciting new sales career? This is a fantastic opportunity to gain a career within the Insurance Industry and to be rewarded with a professional qualification at the end of your training period, having the chance to progress within the company. The role does include a competitive basic salary with the opportunity to also further your salary by achieving OTE.

Initially on an hourly rate, Our Client will invest heavily in your training, and once completed you will become a permanent member of their team with your salary increasing to the wage shown above.

Our Clients phone lines are open between the hours of 9am and 7pm, 7 days a week, therefore flexibility will be required from you, working a total of 40 hours per week.

Previous Experience:

  • Customer service - either face to face or by telephone
  • Excellent communication skills
  • Be motivated and enjoy the sales challenges and targets
  • 3 GCSE's grades C or above, including Maths, English, or equivalent

Employee Benefits:

  • Contributory Pension Scheme
  • Bonus Schemes
  • Annual Pay Increases
  • Professional Insurance Qualifications
  • Basic Salary increase *
  • Time during your working hours to study
  • Child Care Vouchers
  • Employee Discount Scheme
  • Annual Company Parties & Events

Main Responsibilities:

  • Inbound and outbound calls to maximise opportunities through negotiation skills
  • Commit to own personal development
  • Establish and maintain effective communication and relationships
  • Develop and maintain a competent level of system knowledge to achieve transfers and targets
  • Attend company training programmes to develop relevant knowledge, techniques and skills
  • Contribute to the achievement of individual, team and department targets