BMW Sales Executive

Stephen James (Automotive) Limited
South East London
£60,000 OTE - uncapped
21 Apr 2017
21 May 2017
Contract Type
Full Time
BMW New Car Sales Executive

Work Pattern: 45hrs per week

What will you be doing?

As a BMW Car Sales Executive, you will be responsible for every aspect of the sales process - meeting and greeting customers, discussing their wants and needs, demonstrating the unique features and technologies that make owning a BMW an absolute delight, and generally be the main point of contact for your customers. You will need to be an expert on every model in the range, an ambassador for the brand and the face and personality of your Centre.

Role Responsibilities - including but not limited to

- To achieve vehicle sales and profit targets, working in a high functioning team
- To have thorough knowledge of the complete product range and our competitors
- To proactively prospect new and existing customers, communicating latest products, finance and technology information
- To maintain positive relationships with all customers
- To create and coordinate customer appointments, proactively organising and making necessary arrangements for test drives, preparing and checking the vehicle prior to the test drive
- To negotiate the sale around the type of vehicle suitable based on assessment of customer needs and effective qualification
- To accurately process all correspondence and documentation in relation to the vehicle order, sale, financing and delivery including coordinating the date for receiving the customer's existing car
- To process a customer's used car valuation, initiating a technical evaluation and commercial appraisal, prior to providing the valuation quote
- To conduct final car checks (PDI) to ensure a positive and thorough handover to customers

Who do you need to be?

- You must have excellent communication skills to communicate credibly with our customers, colleagues and senior management
- You must enjoy working in a fast-paced environment recognising individual responsibility to contribute to the performance and success of the team. You will have an understanding of the needs of others and a willingness to go the extra mile
- You will have the ability to keep up-to-date with complex information, proven selling skills and good analytical and problem-solving skills
- You will be good with administration, diary management and following up within agreed timeframes
- You will be able to develop rapport and trust with customers and to resolve conflict situations calmly and reasonably
- You will have a passion for customer service, have a process orientated approach and be professional and well presented

Experience required

- You will have a minimum of 5 GSCEs grade C and above, including Maths and English, or equivalent. Ideally you will have A-Levels or a degree
- You will ideally have at least two years' experience of working in a sales environment
- You will have good IT and administration skills
- You will have a valid clean UK Driving Licence

What do we offer?

- Competitive salary
- 23 days' annual holiday plus bank holidays
- Company car - if applicable
- Performance related commission/bonus scheme
- Childcare Vouchers, Cycle to Work, & employee discount schemes
- Pension scheme & life assurance

Who are we?

The Stephen James Group is an authorised BMW and MINI car dealership based in London and Kent with 4 BMW and 3 MINI dealerships serving Enfield, Bromley, Ruxley and Woolwich.

Our company is driven by 5 Core Values: Unrivalled Service, Unquestionably Honest, People Obsessed, Creativity and Giving Back

If Stephen James is the place for you, click apply to start your new career.

BMW New Car Sales Executive