Housekeeping Team Leader

V3 Recruitment
Bognor Regis
£17022 per annum
21 Apr 2017
21 May 2017
Contract Type
Full Time
Housekeeping Team Leader Jobs in Bognor Regis

Overview of the role

An exciting vacancy has arisen in our resort accommodation department. Reporting to the Head Housekeeper, you will be responsible for the rooms, apartments, communal corridors /external areas ensuring high standards at all times for our guests to enjoy.

Key Areas of Responsibility

- Responsible for delivering a high standard of cleanliness
- Role modelling behaviour by having a hands-on approach on the shop floor with the team.
- Measuring success by monitoring guest feedback and scores for cleanliness.
- Assisting in the recruitment process following HR procedures
- Ensuring compliance with Health and Safety procedures
- Embracing the company`s ``Strategy Wheel`` and aligning it with all areas of responsibility
- Conducting room audits of bedrooms/apartments to ensure standards are maintained
- Lead and motivate a team to deliver excellence.
- Ensuring all necessary Company paperwork is completed in line company policies and procedures.
- Providing an atmosphere where the team feels respected and rewarded and communication is open and honest.
- Have the confidence to hold weekly team meetings with the housekeeping team.
- Carrying out team appraisals and following through on actions where necessary
- Follow through on any performance issues and ensuring the team is trained coached and mentored.
- Adherence to company grooming standards.

The successful candidate should

- Have a passion to succeed and deliver exceptional customer service in a result driven environment
- Normal working hours are up to 40 hours but may change due to business circumstances
- Have a problem-solving attitude.
- Can focus on the detail and prioritise to ensure the biggest positive impact.
- Strong communication skills to allow good relationships between guests and team
- Ability to lead and motivate a team in a high-pressured environment
- Can work from the direction of the Head housekeeper and own initiative.

If you have these skills, then please click apply! My clients are interviewing ASAP!!!!
Job Reference: J3222