Agency Sales Executive - Travel

Recruiter
C&M Travel Recruitment
Location
Woking
Salary
£20000.00 - £21000 per annum
Posted
21 Apr 2017
Closes
21 May 2017
Contract Type
Permanent
Hours
Full Time

Agency Sales Executive - The UK's largest consortia for independent travel businesses is looking for a Sales Support Executive. This important role is to support members using 'Honeycomb', the dynamic packaging booking system.

Agency Sales Executive - Role & Responsibilities:

  • Respond to member calls to support with making bookings on the Honeycomb system.
  • Assisting members with checking for additional information and / or adding extras to bookings such as baggage & special requests etc.
  • Respond to all emails and telephone enquiries in a timely, customer focused and professional manner.
  • Deal with all group travel bookings.
  • Ensure all schedule changes are communicated to members.
  • Complete weekly payment discrepancies and report to management.
  • Log all cancelled bookings and report to line manager.
  • Responsibility for post travel complaint handling.
  • Escalate issues that cannot be resolved to line manager.

Agency Sales Executive - Skills & Experience Required:

  • Excellent written and spoken communication skills.
  • Ability and desire to provide a professional customer focused service at all times.
  • Efficient, organised and diligent with the ability to prioritise workload.
  • Strong IT skills - with experience of Honeycomb or other travel booking systems being an advantage.
  • Pro-active with the ability to work autonomously and effectively as part of a team.
  • Retail Travel or Tour Operator experience is desirable.

Agency Sales Executive - Additional Information:

  • Salary £20k to £21k
  • Working hours Monday to Friday 9 to 5.30, occasional Saturdays.
  • Free parking close to the office.
  • 21 days holiday plus bank holidays.
  • Company benefits include pension, healthcare etc


If you have the skills and experience required, please apply for the position of Agency Sales Executive online or email your cv to .

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk