CRM Executive

Recruiter
N Brown Group
Location
Manchester
Salary
£18-22k DOE + Excellent Benefits
Posted
21 Apr 2017
Closes
21 May 2017
Contract Type
Permanent
Hours
Full Time
A fantastic opportunity has arisen in the traditional segment for a CRM Executive. The successful candidate will co-ordinate and report on key offline retention activities across Premier Man, Julipa and Ambrose Wilson, whilst helping to drive customer loyalty, demand and profitability. The growth of the Traditional segment is key to the overall marketing strategy so it’s a very exciting time to join the team in Manchester’s Northern Quarter office. 

What you’ll be responsible for as the CRM Executive – Traditional
  • To co-ordinate offline mailing campaigns for Premier Man, Julipa & Ambrose Wilson
  • To implement campaigns in line with seasonal budgets and brand objectives
  • To assist the team in monitoring costs for each of the campaigns
  • To understand and make recommendations to drive loyalty, demand and profitability
  • To maintain relationships with external agencies and internal teams
  • To collate and evaluate weekly results of retention activity against plan
  • To understand the profiles of the Traditional customers and what makes them tick.
  • Make recommendations and execute appropriate tests within campaign plans.

What you will need to succeed as the CRM Executive – Traditional
  • Previous marketing work experience, ideally from a fashion/retail environment is desirable
  • Experience of contributing towards a successful team
  • Ideally educated to degree level or equivalent in a relevant field (Marketing or Business)
  • A strong work ethic and ambition
  • Customer focussed with the ability to analyse data and make recommendations
  • The ability and confidence to communicate effectively at all levels
  • Excellent verbal and numerical skills with a high level of attention to detail
  • PC literate and competent user of MS Excel and other MS Office programmes
In return for your hard work you’ll receive great training, varied and interesting development opportunities and a competitive salary and benefits package.