Software Support/Helpdesk Programmer

Nanotek Ltd.
North West London
From £45,000 to £55,000 per annum
21 Apr 2017
21 May 2017
Contract Type
Full Time
Software Support/Helpdesk Programmer
* The role is client-facing so you must have experience liaising directly with clients and must be a clear thinker as well as a strong communicator. This is also very much a hands-on coding role (second-line support), so you will need to have a software development background using LAMP technology, with experience and a desire to work within a software supportenvironment.
You must be experienced and capable of juggling a number of activities in parallel whilst maintaining clear communications with clients and peers. You will be responsible for managing the end-to-end lifecycle of support calls, enquiries & tickets:
Candidate Criteria:
Essential Skills and Competencies:? We would expect in excess of 5 years’ experience developing and ideally supporting complex bespoke web-based applications? Development experience using PHP, MySQL and any of the major Frameworks? Experience in liaising and interacting with Clients? Experience working in an Agile environment would be a bonus