Junior Service Delivery Manager
As a Hemmersbach Junior Service Delivery Manager you will support the company in its development of business opportunities ensuring that the customer is happy every day thanks to your friendly and competent demeanour. Direct customer liaison, acting as first point of contact and providing excellent customer service– quite neatly describe the position you would like to have:-You will help users with operational problems, requests and identify revenue generating opportunities.-You will proactively ensure that reports are produced and supplied within a timely manner to support cost effective delivery.-You will ensure all procedures are carried out in accordance with Hemmersbach Management System.You already...-Have experience in producing reports and presenting data in an accurate manner.-Have excellent customer service skills.-Have the ability to work on your own initiative and not be afraid to present your findings. What we offer:-A secure job in an exponentially growing international company. -Exciting projects in your own responsibility with diverse challenges.-Wonderful team spirit and a great working atmosphere in a friendly team. -Direct and open communication. -Very good opportunities for professional and personal further development thanks to our Human Resources development programme.-Mentor programme for an easy start for new employees.-Room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processes.-Many other benefits to make your working hours and breaks as enjoyable as possible.Who we are:Hemmersbach specialises in providing cross-border infrastructural services for the information technology (IT) industry. With more than 2,300 permanent employees in 34 subsidiaries we offer our services in over 190 countries worldwide.