IT Field Support Analyst - Norwich, - £20,000 + car + £4000 O/C

Ashdown Group
£20k pa + car + on call + benefits
21 Apr 2017
21 May 2017
Contract Type
Full Time
IT Field Support Engineer - up to £20,000 plus car, fuel , on call allowance and benefits. The Ashdown Group has been engaged by a successful multi-site organisation to assist in their search for an experienced field based IT Support Analyst.

This is a large multi-site operation, with IT support provided from a centralised service hub. Working as part of an extended team this role will be based from home, covering sites near Norwich, as well as, Essex and Sussex. You will be responsible for the onsite support of the IT systems Infrastructure, desktop and application support.

Primarily focused on Windows environment(Active Directory management) and operating systems, working to the ITIL framework, you will monitor, manage and solve logged issues. Additional elements of the role will include, hardware builds, software installations, patch management and project work.

To be suitable for this role you will have prior experience working as a multisite environment providing field based support. You will have excellent client facing and communication skills and the ability to work to deadlines. A lot of your support will be proactive, allowing you to plan your location and travel accordingly.

Applicants will need to hold a full clean driving licence.

The company is an excellent employer and will provide plenty of opportunity for career development. The salary is £20,000 with a car ,fuel card on call allowance of circa £4000 per annum (after probationary period) and Benefits include 25 days holiday and 6% pension contribution.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.