Income Recovery Officer

£15.00 per hour
21 Apr 2017
20 May 2017
Public Sector
Contract Type
Full Time

Income Recovery Officer, Temporary Contract, Housing Association, Full Time

Your new company

You will be joining an established housing association in Swansea. This organisation develops housing within South Wales, providing housing and support, helping and engaging the community. This organisation is a community based service, offering tenants a quality service.

Your new role

As an income officer you will be working on a temporary full time basis for 3 months. As an income recovery officer you will offer advice and guidance with new tenancy set ups to confirm rent payment methods. You will assist in inputting repayment offers for the organisations tenants, ensuring they are fair and can be sustained by gaining an accurate overview of their income and expenditure through completion of a common financial statement through telephone, e-mail or face-to-face. As an income recovery officer you will conduct home visits to confirm repayment offers and serve Notices such as Section 21 and Notice of Seeking Possession for non-payment of rent. You will work with Housing Department regarding home visits that may be needed,to complete particulars of claim and represent the Association at court regarding subsequent possession and warrant hearings. You will also be expected to complete court evictions when required.

What you'll need to succeed

To be successful within your income recovery role you will need strong experience within this role and be able to hit the ground running. You must have strong knowledge in income recovery and rent arrears and be able to remain calm under challenging behaviour. To be successful in this role you must must have Capita/ Open Housing knowledge within the rent accounting systems to monitor high level rent accounts.

What you'll get in return

Not only are you offered a competitive hourly rate you will be working within a brilliant organisation that is rapidly growing and developing their staff. You will be working to make a difference and this is a fantastic role if you are passionate about helping and supporting tenants within the social housing market.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at