Inbound / Outbound Telesales

OTE £30,000
21 Apr 2017
20 May 2017
Contract Type
Full Time
Due to the continuing growth and future expansion an exciting opportunity has arisen for a Telesales Executive to join us.

We are a fast-paced expanding used car supermarket with sites in Hinckley, Stoke-on-Trent and Wolverhampton. A dynamic, fast-moving company that places your training & development very much at its heart. We offer an enjoyable working atmosphere, unrivalled training, competitive salary, vibrant social environment and great prospects to progress with our expanding company.

We have vast experience and knowledge within the industry and have a great selection of used cars to suit every need and budget. We like to keep our customers happy by offering an excellent personal service.

The Telesales Executive will be responsible for:

Managing incoming calls from customers discussing a vehicle of interest

Making some outbound calls to customers following up enquiries

Arranging appointments for customers to view the vehicles

Taking deposits over the phone

Data input to create customer profiles within the database

Reply to incoming emails from numerous websites, within company timescales

Being compliant with the industry regulators

Maintaining customer records and manage their customers

Processing and following up finance applications.

The successful Telesales Executive must have the following:

Strong focus on customer service

Ability to build strong customer relationships

Previous telesales/sales experience

Drive to hit and maintain targets

Ability to type/enter data whilst on the phone

Strong IT skills

Professional and polite telephone manner

Good car knowledge preferable but not essential.

The hours of work are between 8.00am and 7.30pm (2 Shifts) 5 out 7 of days a week, including weekends.

The realistic OTE is £30k.

This role would suit an experienced Telesales Executive, Tele Appointer or Sales Executive.

If you do not hear back from us within 60 days, then unfortunately your application has been unsuccessful on this occasion.

Previous applicants need not apply.

Due to the high number of applications we receive, we are unable to offer individual feedback for each vacancy applied for.

Please apply online to be considered for the role.