CRM Account Manager

Recruiter
E.M.R. Search & Selection Limited
Location
London
Salary
£25k - £30k pa
Posted
21 Apr 2017
Closes
20 May 2017
Contract Type
Permanent
Hours
Full Time
I am looking for a CRM and email savvy professional to join the team of Account Managers at a data solutions software Agency based in London.

CRM ACCOUNT MANAGER RESPONSIBILITIES:

* Managing the portfolio of accounts and managing the work of the account execs in the team
* A good understanding of the clients overall data structure and the associated automated CRM and campaigns.
* Providing project briefs
* Scheduling work and managing tasks to meet client deadlines
* Building and maintaining strong client relationships
* Awareness of the wider CRM market with the ability to make suggestions for new ideas for clients.

CRM ACCOUNT MANAGER SKILLS/EXPERIENCE RESPONSIBILITES:

* A good understanding of CRM and data segmentation to help clients target their customers and get the most from the software provided.
* Ability to provide input to software development so it improves over time
* Ability to interpret top line data and help clients deliver KPI's to their business which shows the ROI they are getting from the CRM
* Experience working in a client facing role a bonus