Holiday Sales Manager

Parkdean Resorts
21309 to 21309
21 Apr 2017
20 May 2017
Contract Type
Full Time

Set in the North East of England on Durham's Heritage coastline with close access to the beach, where the wonderful sand dunes act as a great natural playground for kids and seem to go on forever. Enjoy a swim in the indoor swimming pool or relax in the spa bath before heading to the Ocean Edge Entertainment Centre.

Parkdean Resorts are delighted to be recruiting a friendly Holiday Sales Manager for our exciting Crimdon Dene Holiday Park based in the North East.

Reporting to the General Manager, your key responsibilities will include:

  • Delivering holiday sales to budget and strive to exceed beyond that.
  • Taking full responsibility of managing a team of 3.
  • Managing effectively a budget for holiday sales and monitor and maintain effective cost controls.
  • Leading the team to ensure the Holiday Sales department on their Park meets their daily/weekly/monthly KPI targets (Key Performance Indicators).
  • Managing makeup of fleet, hire fleet, IPSs and sublets to maximize revenue and availability opportunities using reservations and cobra systems.
  • Be responsible for the day to day Holiday Sales related operational issues on their Park.
  • Ensure all administration is completed and filed to deadline.
  • Ensure that all guest administration is in place.
  • Ensure compliance with all aspects of Company policies and procedures, including Health and Safety and Caravan Sales Guidelines.
  • Build relationships with guests and resolve queries within agreed timescales and follow through to satisfaction.

The ideal Candidate will:

  • Have strong customer service experience
  • Be experienced working within the leisure, tourism or hospitality sectors.
  • Be comfortable in leading, developing and motivating a team.
  • Have good administration skills

This is a 48 hour contract across 6 days. Live in accommodation is available if required.

If this sounds like you and you are interested then apply today!