Store Manager

Krispy Kreme UK
£21,000 per annum
20 Apr 2017
20 May 2017
Contract Type
Full Time

Store Manager

What will I do as a Store Manager at Krispy Kreme?

·Provide direction to your team by communicating with them, coaching them and helping them understand their own personal contribution to the business plan

·Encourage engagement within your team by motivating and rewarding employees through clear communication of KPI achievement and individual and team recognition

·Manage your teams performance through one to one meetings, on the job coaching and formal twice yearly reviews

·Drive sales by fostering an environment the creates memorable guest experiences, generating proposals for building local relationships and building credible relationships with your retail colleagues across your Krispy Kreme market

·Supporting the daily and weekly forecasting through effective use of the forecasting system, controlling labour costs and use of disposables

·Drive consistency across your team of brand standards, exemplary customer service, visibility of store performance, compliance with policies and procedures and ensuring all products are control checked before sale and health and safety is adhered to

·Champion the brand values and behaviours by leading by example and challenging counter-cultural behaviour, identify guest 'touch-points' and employee 'touch-points' to create a magic environment for both customers and your team

Why choose Krispy Kreme?

At Krispy Kreme, you`ll find a company that thrives on the passion, energy and commitment of its people. Whatever your role, you`ll take absolute pride in a job well done, always looking to show your initiative and reach for the highest standards. And above all, you`ll love having a good time - the ingredient that makes a Krispy Kreme moment so magical.

For you, it`s all about ensuring your store provides the best possible customer experience. Whether your guests are looking for one doughnut and a coffee or a dozen of our favourite assorted, whether they are eating in or taking away, you`ll ensure that every single guest that visits your store experiences the Krispy Kreme magic.


Krispy Kreme takes pride in giving the best experience through great service and quality products. We seek to recognise the achievements of individuals who make this possible. To celebrate your success we have created the following awards:

·Employee of the month/quarter/year

·Long service award

·In store incentives e.g. shopping vouchers, cinema tickets

·Annual awards evening

·Employee Assistance Programme - support helpline

·Opportunity to have your say through engagement surveys

In addition to all of this, we encourage all of our employees to enjoy our products! During your breaks you will be entitled to hot drinks and doughnuts free of charge and if you wish to take home any doughnuts after work you can buy them for a 50% discount. Krispy Kreme also offers great career progression! We really value our people and will provide a culture that allows you to develop your own style and fulfill your potential.

What skills and experience do you need to be successful at Krispy Kreme?

·Strong leadership, organisational and communication skills

·Experience working in a fast paced, retail environment preferably with previous management experience

·Ability to create a fun and engaging working environment

·Ability to work to company brand standards and lead by example to encourage your team to do the same

·Proof of right to work in the UK