Customer Collections Advisor (In-house)

Jo Holdsworth Recruitment
£18,000 per annum pro rata
20 Apr 2017
20 May 2017
Contract Type
Part Time

Customer Collections Advisor (In-house)


Leeds City Centre

£18,000 pro rata

We’re working with a leading financial services business who operate worldwide. Providing finance and related products across a variety of sectors. Working within financial services there are a lot internal opportunities within the business, so if you are looking to work for a well-established business with a fantastic reputation this may well be the job for you.

I am currently recruiting for a number of Part Time Customer Collections Advisors to join this fantastic business on a flexible, part time, permanent basis.

Hours of work will be comprised of evenings and weekends and successful candidates will be expected to commit to circa 16 hours per week.

The main aim of a Customer Collections Advisor is to discuss accounts with customers that have just gone into arrears and help find solutions to get the accounts back up to date. You will be arranging repayment plans with customers ensuring that these are affordable. You will investigate any other reasons as to why the account has fallen into arrears.

• You will undertake administration tasks that come with role and you will also be able to recognise financial difficulty in customers and advise external support such as charities etc.

• You will have excellent customer service and communication skills and be able to work at the highest level of professionalism.

• Collections experience is desirable but not essential

• If you are hardworking, enthusiastic, professional and passionate about treating customers fairly please apply.

• You will need to pass a credit check to apply for this role.

Hours of work will be between 4pm – 8pm Monday to Thursday, 11am – 7pm on Fridays and 9am – 12pm on Saturdays.

In return my client offer a competitive salary - annual salary reviews – pension – great holiday scheme – and many more great benefits!

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for.

(Jo Holdsworth Recruitment – Recruitment Agency)