IT Support Advisor

Recruiter
Spectrum IT Recruitment (South) Ltd
Location
Fareham
Salary
£16400 - £18000 per annum + Benefits and Training
Posted
20 Apr 2017
Closes
20 May 2017
Contract Type
Permanent
Hours
Full Time
IT Support Advisor - 1st Line Support

An established service provider is a looking for an IT Support advisor to join their expanding team. The company is a Microsoft Gold Partner, which offers great career progression and training opportunities to their staff.

The IT Support Advisor will be required to provide 1st Line support to a number clients and customers.

This is a great opportunity for candidates passionate about Technology to begin or progress their career with a company who embrace up to date and leading solutions.



The main responsibilities of the IT Support Advisor will involve:
  • To provide 1st Line Support within an SLA driven environment.
  • To deliver an excellent level of customer service.
  • The recording of relevant customer data in respect of relevant information.
  • Consistently having a high level of communications to customers and colleagues.




The IT Support Advisor will have the following skills and experience:
  • One of the following qualifications: BTEC level 3 in IT, CompTIA or Degree in ICT .
  • GCSE in English and Maths.
  • Good knowledge of Microsoft software.
  • Experience of working in an IT Customer Service position.
  • An interest in technology and IT troubleshooting.
  • Excellent customer service skills.
  • Good organisational skills.




The salary for this role is £18,000 per annum, plus benefits and training.

To be considered please forward your CV to or call Lucy on 02380 765 285