IT Service Delivery Manager

Recruiter
Calibre Search Ltd
Location
Leeds
Salary
£45000 - £55000.00 per annum
Posted
20 Apr 2017
Closes
20 May 2017
Contract Type
Permanent
Hours
Full Time
We're currently recruiting for an I.T. Service Delivery Manager to be based in Leeds city centre.

The client has doubled in size over the last 3 years and as a consequence, are now looking for someone to run a managed service for one of their customers.

As a Service Delivery Manager you will have a minimum 5 years' Service Desk Management experience, a proven track record of managing 2nd and 3rd line support services, management of commercial contracts, experience of IT systems or process improvement delivery, as well a thorough understanding of software development methodologies and PM techniques. Furthermore, we would also expect you to be ITIL certified and have ISO 27001 experience.

In addition to the above, it would be advantageous to have experience of managing 1st line support services/ remote teams, providing cloud or Xaas services - a Prince 2 certification would also bode well.

The role represents a great opportunity for any Service Delivery Manager who wants to progress their career with one of Yorkshires leading companies.


Calibre Search promotes equality in the workplace and acts as both an employment agency and employment business.