Senior Business Analyst - Siebel CRM

Pertemps Managed Solutions
£50000 - £55000 per annum
20 Apr 2017
20 May 2017
Contract Type
Full Time
Senior Business Analyst - Manchester

We are looking for a Senior Business Analyst to join an innovative Enterprise Systems team in Manchester. You will be working within the key Siebel CRM Product Team, with a number of professional BAs, Developers, Testers, Technical Architects and Data Analysts; to enable key changes within our strategic CRM system.

This is an exciting opportunity for a Senior Business Analyst to grow within an independent organisation that helps to improve medical education and practice across the UK. This inclusive company sticks by its core values, and believes it is important that everyone perform their various functions with a shared purpose, to allow everyone to thrive.

In this role you will become a subject matter expert within the strategic CRM system that lies at the heart of my clients` organisation. They have large complicated processes that are fully supported within the highly configured Siebel CRM implementation. You will work to understand those processes and how they have been systemised.

You will also;

- You will use your experience in either Siebel or a similar enterprise application (e.g. SAP, Salesforce or Oracle) where there are similarities in the work undertaken by a BA and be willing to pick-up the specifics in regards to Siebel through training and hard work to self-learn.

- You will pick up, at pace, complicated systems and how they are developed (from a BA and feature-designing point of view).

- You will work closely with the Siebel Product Manager to gather, understand and prioritise new requirements through requirements gathering/definition workshops.

- Working with our Siebel Developers, you will design appropriate solutions that deliver business benefits. You will be responsible for gaining approval and sign-off on new features through demos and user acceptance testing. From time-to-time you may also be responsible for training end-users to make effective use of your changes.

- You will develop and hold strong and effective relationships with key people within each area of the business to enable an efficient delivery of the right solution.

In return, you`ll benefit from being part of an organisation that is genuinely committed to its people.

Experience and Qualifications;

- Strong experience in Business Analysis in the area of Enterprise Systems. Siebel experience is desirable, but credible experience with other large Enterprise Systems that are highly customised to systemise large internal processes is highly transferable (e.g. SAP, Salesforce or Oracle).

- Demonstrable experience of using relevant documenting & diagramming techniques such as UML, Domain Models, Process Flows.

- Expertise in workshop skills to support requirements gathering and idea generation.

- Good understanding of IT application development methods and practices and a high degree of internet and computer literacy.

- Excellent analytical and reporting skills.

- Good understanding of IT application development methods and practices.

- As important as your technical abilities will be a flair for communication and relationship building.

If you have previous experience as a Business Analyst working with Siebel or similar technologies then please get in touch! Either contact Clare Choytooa at Pertemps Managed Solutions via Linked In or email, or click on the apply button to send over your application immediately.