Lead Generator / Sales Support

Recruiter
High Meadow Recruitment
Location
Birmingham
Salary
From £21,000 to £21,000 per annum
Posted
20 Apr 2017
Closes
20 May 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

  • To generate relevant and reliable leads for International Trade Advisors (ITAs) by lead generation list building and initial contacts

  • To build effective customer relationships, ensuring proactive and on-going client engagement, optimising the awareness and take up of Department for International Trade (DIT) services amongst clients

Enquiries and lead management

  • Proactively develop a list of potential clients for lead generation.

  • Build and cultivate prospect relationships by initiating communications and following up to generate new leads for ITA’s

  • Engage with new clients / non exporters to promote contract services.

  • To respond to client enquiries in an appropriate and timely manner, providing first level information and advice (via telephone/email) to clients, including direct referral to an ITA or relevant service provider as appropriate.

  • Register companies and update records on CDMS (basic company details, markets of interest and sector) for all clients

  • Coordinate leads from national awareness raising projects

  • Analyse leads received to ensure they are relevant.

  • Coordinate and follow up on referrals from intermediaries

Qualifications required:

  • A good standard of education preferably within a business discipline, together with a minimum of 2 years previous experience within an administration/customer services environment.

  • Institute of Export qualified (desirable)

Skills / Knowledge / Personal Qualities Required:

  • Highly self motivated and target driven

  • Excellent written and verbalcommunication and interpersonal skills

  • Ability to form effective relationships

  • Excellent IT and integrated business technology skills, particularly Microsoft Office and use of CRM

  • An understanding of international trade within the regional network