Support Assistant

£18000 per annum
19 Apr 2017
17 May 2017
Recruitment Genius Ltd
Public Sector
Job Level
Contract Type
Full Time
Have you ever wondered why, despite today's technology, we still struggle to find cures for conditions such as cancer, cerebral palsy, autism and arthritis? It's simple - we're all unique. What works for one of us may not work for another. That's why where some medicines fail, stem cells succeed.

This company has been founded on the mission of connecting the 7 billion potential stem cell donors worldwide - each one a potential life saver for a loved one or stranger somewhere on this planet. We want you to #BePartOfIt

About the role

The role is office based at Stockley Park, a large business park located between Hayes and West Drayton in the London Borough of Hillingdon You will be working closely with a small and friendly team within a busy and unique company. The purpose of this position is to provide administrative support to the sales and operations team to ensure that a world class and regulatory compliant customer experience is provided.

A summary of the key duties include:
- Answering the phone, assisting callers and transferring calls to the relevant departments
- Sorting and receiving incoming and outgoing deliveries
- Inputting client records to the company database and completing related documents
- Checking for and chasing up discrepancies in client records and documents
- Main point of contact for office related queries and distribution of internal communication
- Efficient filing, scanning and copying of documents
- Assisting with external sites' requirements as well liaising with our third party providers
- Issuing of customer documents such as invoices via email and post in a timely fashion
- Other various ad hoc duties

About you

A meticulous attention to detail is a must have for this role! You should be able to bring a positive and conscientious attitude to the office every day and be focused on managing your tasks to a deadline. Polished communication skills and good spoken and written English are also essential. This role would suit those who are comfortable with autonomy as well as working within a team.

About the package
Full time permanent position (Monday-Friday) with career progression opportunities
Life insurance, pension, free parking, on site gym and a unique healthcare package
£18,000 per annum

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