Internal Sales Executive

Thorne Employment
19 Apr 2017
19 May 2017
Contract Type
Full Time

Account Handler Sales B2B Executive.

£20k plus Uncapped Commission Scheme (ote £25,000) and Incentives


Working for a well-established UK leading company based on the outskirts of Redhill. The success of this company is not only down to the excellent service they provide, but mainly the professional and friendly, extremely knowledgeable team that reside in all areas of their business. Everyone who works for this company care and are there to advise and help, resulting in delivery of the best possible service for its customers.

The Telesales Role

Our client is looking for a B2B / Account Manager to strengthen their outbound telesales team to focus on new, lapse and lost accounts

Duties will include:

  • Identifying new accounts currently not ordering and sell the benefits of stocking relevant products and dealing with the company
  • Identifying the customer's needs, buying patterns and setting up a pricing structure that is not only profitable to the company, but competitive against other suppliers within the market.
  • Retention of accounts that no longer shop with the organisation and now purchase from other suppliers.
  • Striving to win the customer back though strong negotiation, charm, excellent customer service or combination of all three
  • Managing the lead through from cold call to becoming a new customer.
  • Think of new ways of persuading lost or new customers to shop with or come back to the organisation.
  • Strong knowledge of all products,
  • Exceeding set KPI’s
  • Being extremely organised and able to plan daily workload in a methodical and efficient manner.

The Telesales Candidate

The successful Telesales Advisor would ideally have at least 6 months cold sales/telesales/telemarketing experience gained in a fast paced environment and a background in B2B sales, although this is not essential.

Skills and attributes:

  • Strong sales, negotiation, rapport building and customer service skills are a must, with the ability to see beyond problems to gain solutions.
  • Highly motivated and target driven
  • Positive attitude and be resilient working with difficult and frustrating solutions.
  • Microsoft Office and Internet literate
  • Excellent written and verbal communication skills and tenacity and ability to speak to individuals on all levels
  • Fantastic organisational skills with a keen eye to detail
  • Ability to work individually or part of a team
  • Honest and reliable
  • Drive, ambition and self-motivation