To take inbound calls (STRICTLEY NO COLD CALLING) for internal and external clients offering a wide variety of products and services to new and existing customer bases. To work as part of a team towards the companies targets. This is a sales role.
Salary £15,000-£18,000 basic salary (depending on experience) with commission OTE could realisitcally be as much as £23,000pa
About The Company
We are specialists in developing successful call centre agents, with the ability to perform to the highest industry standards. We operate in the B2C (Business to consumer) market; working with warm leads (NO COLD CALLING) to maximize results for our clients, with a focus on productivity and quality. We help our clients to find new customers and manage an existing customer base offering a variety of different products and services. We manage accounts for a variety of reputable companies predominantly in the telecommunications industry.
* To support the Company's Call Centre strategy as requested and amended by the Call Centre Manager.
* To take warm Inbound calls.
* To Sell products and services.
* To ensure maximum productivity.
* Proactively to make suggestions to the Call Centre Manager or Deputy Manager about how campaigns can be made more effective to the benefit of the business as a whole.
* Excellent verbal communication skills
* Strong work ethic
* Resilient and self-motivated
* IT literate
* Team player
* Highly professional approach in the working environment.
- Gernerous commission
- Realistice and achievable targets
- Cash incentives
- On-going support and regular feedback
- Team activities
- Competitive and fun environment
* Call Centre Experience