Catering & Retail Assistant x 2

Recruiter
National Trust
Location
Tadworth
Salary
15600.0000
Posted
19 Apr 2017
Closes
19 May 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Summary

Working for the National Trust means working for an organisation who are at the forefront of preserving the UK’s precious past, and delivering innovative solutions to make our environment sustainable for the future. We are a charity and funding is key. We need to constantly generate finances to do what we do, so as well as being Europe’s leading heritage organisation, we are very customer service focused. We offer fantastic career opportunities in the most fabulous places to work in the UK, where unforgettable experiences are shared every day. Working for us means working with extremely passionate people, in amazing locations for a fundamentally essential cause. What better reason to get out of bed every morning?

What it's like to work here

Situated just 15 miles from London, Box Hill is a famed beauty spot in the North Downs. If you like the great outdoors, you will love this stunning location with its breath-taking views, fantastic walks and colourful wildlife. Box Hill has a thriving café, a shop and an information point where National Trust memberships are sold. You’ll need your own transport to get here, however this is your chance to join a close-knit and small team in a truly idyllic location.

What you'll be doing

With your love of working with people and desire to provide an excellent service, you’ll work across both our catering and retail operations to make sure all visitors have an outstanding customer experience. You’ll acknowledge, welcome and engage every visitor, offering them help and advice with their purchases and look for ways to go the extra mile to make their experience memorable.

As a key member of our catering and retail team, you’ll ensure that all stock is available, displayed in a pleasing way, is correctly priced and available for purchase. You’ll look to maximise the profit and sales generated at our special places by ensuring that every opportunity is taken to increase our sales and average customer spend, whilst informing customers of the amazing work we are doing and what their money is funding - whether this is financing local projects or promoting our national strategy, cause and membership offer.

Who we're looking for

Our team believe that people deserve more than just 'good service’ but an amazing experience they’ll never forget, and we are looking for like-minded people to join us


You'll need to;

  • Have fantastic customer service skills
  • Have clear communication skills
  • Can easily identify with customer needs
  • Enjoy working as part of a team
  • Have some cash handling experience
  • Have a good eye for detail
  • Have a can do attitude and willingness to learn

The package

Looking after you

  • Health cash plan - from as little as £2.81 per month for you and your dependents
  • Pension contribution match up to 10%
  • EAP and proactive Health and Wellbeing
  • Discounted gym membership

Looking after your career

  • Grow your career through professional training courses across the Trust
  • Develop your skills with an internal secondment
  • Pay review linked to values and behaviours, commitment to progression
  • Income protection due to illness

Unique to Us

  • Work in some of the most beautiful, iconic and unique locations in the UK
  • Free entry to NT properties for you, a guest and your children (under 18)
  • 20% off in our retail and catering outlets
  • Discount up to 35% off a National Trust holiday cottage booking