Telephone Account Manager

Recruiter
Berry Recruitment
Location
Thame
Salary
16000.0000
Posted
17 Apr 2017
Closes
16 May 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Our client are recruiting for an Account Manager to join their team on a temporary to permanent basis.

The role will involve making calls to independent retailers to sell a designated portfolio of fine fragrances including luxury brands.

The role will involve the following duties;

- Liaise with the Business Development Executives to ensure all data is captured and updated.
- Receive inbound calls and process orders from retailers and Business Development Executives.
- Handling customer queries and overcoming ordering/ fulfilment difficulties that the customer may be experiencing.
- Meet client expectations whilst maintaining awareness of productivity rates at all times
- Be a Brand Ambassador, taking on knowledge and expertise in order to give contacts accurate information
- Maintain an accurate diary system in order to ensure outbound calls are made on time.

Our client is looking for someone with the following skills and expertise;

- Previous sales experience
- Experience of working in a target driven environment
- Excellent of customer service skills
- A confident telephone manner to enable you to successfully overcome objections
- A keen interest and knowledge in fine fragrances desirable
- Good keyboard skills
- Have a proactive approach to problem solving

The hours are Monday to Friday: 9am to 5.30pm

The salary is £16,000 per annum.