Telephone Account Manager

Berry Recruitment
17 Apr 2017
16 May 2017
Contract Type
Full Time
Our client are recruiting for an Account Manager to join their team on a temporary to permanent basis.

The role will involve making calls to independent retailers to sell a designated portfolio of fine fragrances including luxury brands.

The role will involve the following duties;

- Liaise with the Business Development Executives to ensure all data is captured and updated.
- Receive inbound calls and process orders from retailers and Business Development Executives.
- Handling customer queries and overcoming ordering/ fulfilment difficulties that the customer may be experiencing.
- Meet client expectations whilst maintaining awareness of productivity rates at all times
- Be a Brand Ambassador, taking on knowledge and expertise in order to give contacts accurate information
- Maintain an accurate diary system in order to ensure outbound calls are made on time.

Our client is looking for someone with the following skills and expertise;

- Previous sales experience
- Experience of working in a target driven environment
- Excellent of customer service skills
- A confident telephone manner to enable you to successfully overcome objections
- A keen interest and knowledge in fine fragrances desirable
- Good keyboard skills
- Have a proactive approach to problem solving

The hours are Monday to Friday: 9am to 5.30pm

The salary is £16,000 per annum.