Calling all Telesales executives! Macildowie are currently recruiting for ambitious Telesales Executive to work for a nationwide Telecommunications Company.
The role is exciting - taking inbound and predominately making outbound calls to prospective business customers looking to establish contracts for numerous technology services with the organisation.
THE ROLE & YOUR RESPONSIBILITIES:
- Outbound call existing and prospect customers to secure repeat and new business
- Maximise service and sales profitability by upselling and cross selling other products and services
- Carry out 'regulated activity' as required by the business
- Ability to engage with the customer and build rapport
- Use effective questioning techniques to identify and understand customer needs
- Use benefit statements to personalise the product and/or service to the customer needs
- Overcome objections and use effective closing techniques to gain commitment from the customer
- Ensure the majority of time is spent in contact with our customers - while still completing administration requirements
- Communicate effectively and accurately via all customer communication channels
- Ensure delivery against individual performance
EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
- Excellent written and verbal communication and interpersonal skills
- Positive and pro-active attitude
- A genuine passion for helping others
- Professional at all times
- Open and honest
- Computer literacy
- Objection handling
- Ability to work as part of a team supporting colleagues where necessary
- Ability to work under pressure
- Achieve passes in all role specific tests/assessments undertaken.
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the regions premier employers. To search for all of our live jobs please visit us at www.macildowie.com.