IT Business Partner

Recruiter
Anderson Wright Consulting Ltd
Location
Manchester
Salary
32320.0000
Posted
17 Apr 2017
Closes
16 May 2017
Contract Type
Permanent
Hours
Full Time

IT SUPPORT / IT BUSINESS PARTNER - HOUSING TRUST - MANCHESTER - £32,320 BASIC SALARY + EXCELLENT BENEFITS

IT Support / IT Business Partner sought by our client who is an award winning provider of social housing in and around Manchester.

Due to their continued success and they are now recruiting for an IT Business Partner to work from their Manchester office.

THE ROLE

  • As an IT Support / IT Business Partner your role will be to work closely with the functional teams to ensure the operation, performance, support, development and delivery of their core IT Business Systems and Services are fully aligned with and supportive of targets, outcomes, KPI and strategic objectives, including the proactive identification and recommendation of new systems, services and technologies that add value
  • Partner with business teams to analyse, document and improve IT and business systems, workflows and processes, propose system enhancements and developments to add value and increase efficiency, identify skills and training requirements and ensure IT Business solutions are optimised
  • Manage business units change and development request processes, building a prioritised portfolio of changes, preparing business cases and project plans and providing Project Management and delivery support for approved IT Business projects
  • Liaise with and actively manage internal and 3rd Party service providers in ensuring service performance and delivery levels support the operational requirements of the business, reviewing both required and potential enhancements or upgrades for their impact on the business and overseeing their configuration, testing, acceptance, release and deployment
  • Proactively research, identify and validate IT, system and technology innovations - whether in the general marketplace or the Housing Association sector - for their effectiveness and applicability to the One Manchester business, and encourage and support their trial and adoption
  • Ensure effective and ongoing support arrangements are in place for all business systems, regularly reviewing incident and service requests, responses and KPI from IT or 3rd Party Service Desk systems to propose appropriate problem resolutions
  • Establish and maintain systems, training, support and toolsets for users to effectively access, analyse and produce information and data to enable them to make more informed and intelligent decisions
  • Full Time - 12 Month Fixed Term contract with the possibility to be made permanent for the right candidate
  • Working from the Manchester office

THE PERSON

You must have the following critical skills, knowledge and experience:

  • Extensive knowledge of the social housing sector and associated systems, metrics and processes.
  • Strong experience of business analysis, requirements collection and workshop management, preparation of as-is and to-be business process designs.
  • Working with Heads of Service on the prioritisation, assessment and selection of enhancement, development and request for change approvals, maintained and reported as part of a Group wide project portfolio and change management system, monitoring, reporting and intervening in ensuring requests remain aligned with Group strategic aims (preferably Prince2 qualified).
  • Design and deployment of reporting tools and skills to support the timely and accurate production of detailed and specific business information by trained users.
  • Familiarity with the design and operation of online and digital processes, statistical methods and data analysis, and geographic information systems amongst others.

THE PACKAGE

  • £32,320 basic salary
  • 25 Days Holiday + Statutory days
  • Excellent Benefits
  • Free Parking
  • Full Time - 12 Month Fixed Term contract with the possibility to be made permanent for the right candidate
  • Award winning company

THE CLOSING DATE IS FRIDAY 28TH APRIL 2017

INTERVIEWS/ASSESSMENT DAY WILL BE HELD ON MONDAY 8TH MAY 2017

Follow us on twitter #awconsultingltd

In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency

IT SUPPORT / IT BUSINESS PARTNER - HOUSING TRUST - MANCHESTER - £32,320 BASIC SALARY + EXCELLENT BENEFITS