Rental Officer

East Devon District Council
16 Apr 2017
16 May 2017
Contract Type
Full Time

Rental Officer

£21,268 - £23,398 per annum

Knowle, Sidmouth

Full time

About us

East Devon is independently recognised as an outstanding place and so it follows that its council must also strive to be outstanding. Everything we do is aimed at ensuring that East Devon is a place that people want to live in, work in, visit and enjoy. Our ambition is to be an outstanding council which works together with local people to create great value services and an outstanding community, economy and environment for East Devon, now and for future generations.

About the role

In the role of Rental Officer, you will assist with the provision of an efficient and effective rent collection service, optimizing rental and other income. You will ensure that tenants manage their rent accounts as per the rent management policy and where this is not happening, provide assistance to help them achieve this and when appropriate, undertake debt recovery action, in some cases involving attendance at the Count Court.

About you

You will meet regularly with tenants in their homes or at the office, so excellent interpersonal skills are essential as is, a good standard of general education. You must also have some knowledge of Rent Account Management as per the Housing Act (1985 & 1996) and the ability to use your own initiative and work to tight deadlines.

A valid driving licence and your own car (reasonable adjustments may be possible according to the Equality Act).

Closing date: 30th April 2017. Interviews: 11th May 2017.

East Devon District Council has decided to relocate away from its current headquarters in Sidmouth. Some staff will relocate to Exmouth during the latter part of 2017 and others to Honiton. The timescale for Honiton relocation has yet to be confirmed.