Application Support Analyst

Police Mutual
16 Apr 2017
16 May 2017
Contract Type
Full Time

Police Mutual have an excellent opportunity for an Application Support Analyst to join our Application Support team based in Lichfield. If you have current experience working with C# .Net and SQL you will be the ideal candidate we are looking for!

As an Application Support Analyst you will assist in providing support on a wide range of software and application solutions.

In this role you will…

  • Act as the support for the relevant applications.

  • Administer changes to SQL databases where required

  • Monitor the load usage on the infrastructure and networks for core applications.

  • Deploy releases in to the Pre-Production and Production environments.

  • Analyse issues for hand-off to senior developers

  • Communicate to the business when critical issues arise.

  • Liaise with third party software suppliers on the development of system enhancements to overcome known problems or further fulfil user requirements

What we need from you…

  • Experience working with IIS, C# and .NET

  • Experience working with SQL Server - Intermediate understanding the concepts of SQL.

  • Experience of recording and solving application support issues from customers, prioritising requests, implementing and communicating timely solutions, both in database and web environments

  • Experience with scripting VB, SQL and/or Windows batch jobs and tasks

  • Experience working in a windows environment (Desktop and Server Config)

  • Experience of Microsoft Dynamics CRM would be an advantage but not essential.

  • Confident ability to configure installations and troubleshoot application issues

  • Maintaining existing knowledge base

In return we provide a great working environment together with a comprehensive training and induction programme. We offer a fantastic Employee Benefits package including; a competitive salary complemented by 24 days holiday (this increases in service) plus bank holidays ;life assurance; private healthcare PLUS flexible benefits to suit your lifestyle, discounts on financial products and consumer goods

This is a fantastic opportunity and if you believe you have the skills and experience to succeed in this challenging and rewarding role, please apply now!