Sales & Finance Support (6 Month FTC)

Adjacency Recruitment
16 Apr 2017
16 May 2017
Contract Type
Full Time

My client, a leading Gloucester based service provider are looking to recruit a Commercial Assistant on a 6 month fixed term contract. You will be joining a rapidly growing, exciting business where you will have the responsibility for ensuring all systems holding customer and sales based data are accurate and up to date.

Responsibilities Include:

• Generating order paperwork and/ or related customer facing documentation to support the sales’ customer engagement process.

• Supporting sales and customers in sending and receiving all documentation to/ from customer and to work directly with customers where documentation is delayed or incomplete/ inaccurate to ensure minimal delays in order processing.

• Ensuring all documentation relating to a sale is correct, specifically; product information, pricing details, discounts, upgrade and re-grade information, to ensure the implementation team is able to process the customer’s order accurately.

• Application of authorised discounts within the pricing tools.

• Responsibility for ensuring that customer information is correctly represented within all relevant systems.

• Providing updates to sales teams on any change in process and systems as required, and training for new starters.

Your skills and experience should include:

• At least A-level or equivalent standard education.

• Previous experience of administration within a service provider

• Previous experience is customer service with demonstrable experience in customer satisfaction

• Strong communication skills both written and verbal.

• Highly organised and efficient in problem solving complex issues and multitasking, with experience of prioritisation of activities and deadlines.

• Demonstrate a good understanding of the key elements of the services provided by the business.

• A highly self-motivated, logical team worker with a positive and driven attitude.