Intensive Housing Management Worker
We have an exciting opportunity for an Intensive Housing Management Worker to join our team and work across our supported housing schemes based in Harrow and Brent.
Working out of our beautiful schemes you will be working and offering Intensive housing management to individuals and providing assistance to help them understand the service that we provide. All our scheme are attractive sheltered services accommodating older people (55+) with low-medium supported needs.
You will be required to deliver a customer focused intensive housing management service that meets the needs of vulnerable adult tenants or residents, and supports the general maintenance and security of the buildings. You will provide an excellent standard of service to customers, providing both technical expertise and a courteous responsible approach at all times.
To succeed in this role you will need to have a flexible attitude and be willing to undertake any tasks your customers, manager or other senior managers reasonably ask of you.
The total number of hours for this post will be 39 hours per week.
You will have experience of assessing and working with vulnerable older people in a support role. You will possess the ability to undertake assessments of vulnerability, risk and of support/care needs and show knowledge of care and support issues relating to vulnerable people living in independent accommodation. You will have the ability to advise customers on welfare benefits entitlement.
You will have good communication skills to liaise with social care and medical services, and to negotiate services for customers.
You will be patient, understanding and above all dedicated to assisting individuals from an array of backgrounds and circumstances.
In return you will be offered an attractive package including a competitive salary, full training and development opportunities, as well as 26 days holiday. You are also entitled to a contributory pension scheme that is in place.
The deadline for applying will be Sunday, 23rd April 2017. You can apply on the Genesis website and submit your CV and a Supporting Statement that outlines your suitability for the role.
Please use the attached role profile to guide your statement. We look forward to hearing from you.
Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer.
Retinue Solutions is acting as an Employment Business in relation to this vacancy.