IT Operations Manager

Recruiter
Morgan Hunt
Location
London
Salary
50000.0000
Posted
16 Apr 2017
Closes
16 May 2017
Contract Type
Permanent
Hours
Full Time

IT Operations Manager - £50-60,000 + Benefits - London

We are looking for an experienced Information and Technology Operations Manager to lead our dedicated team of IT professionals to deliver ever better and more modern services to our movement.

About the role

Our IT department has undergone major transformation over the last 4 years. We have successfully replaced or upgraded our systems with modern, often state of the art, technology including a single global desktop estate managed using Microsoft System Centre Configuration Manager (SCCM), new websites served from Microsoft Azure, Email, intranet and collaboration services from Microsoft Office 365 and new service desk processes build around Alemba vFire.
We are proud of what we have achieved so far but we have ambitious plans for 2017. We have at least two more offices to open in Asia. We are looking at upgrading our estate to Windows 10 and Office 2016 and replace our video conferencing solution.
Working directly to our Chief Information Officer, you will lead a team of 12-15 professionals based in London to continuously improve our services.

About you

In order for you to achieve all this, we expect you to be able to demonstrate the following:

* Experience in leading service delivery of internal systems, cloud services and web sites in a multi-office environment
* Experience of commissioning services from third parties and managing relationships with suppliers and contractors
* Experience in setting and managing budgets
* Demonstrable ability to lead a team of highly technical professional specialists
* Experience setting and delivering to Service Level Agreements and Key Performance Indicators
* Ability to translate organizational direction into specific team and individual job expectations, managing performance through effective monitoring, coaching, and feedback
* Experience of implementation and management of formal Service Management processes (e.g. ITIL) and leading and managing a service desk. ITIL qualifications an advantage
* Broad knowledge of current network and server hardware, storage systems, Cloud IaaS and SaaS, (ideally Microsoft Azure and Office 365)
* Excellent verbal and written communication skills
* Strong project management, organizational and time management skills
* Excellent problem-solving, analytical and evaluative skills

Benefits include 37 days annual leave (inclusive of public holidays and grace days), pension scheme, employee assistance programme, life assurance and many more benefits designed to suit your own personal lifestyle. All of this, in a professional, engaging environment.

If you think this would be a good fit for you or just want to find out more please get in touch with



Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer.