Resident Liaison Officer

Daniel Owen Ltd
£18000 - £22000 per annum + fuel allowance + 25% bonus
16 Apr 2017
16 May 2017
Contract Type
Full Time
Resident Liaison Officer

Job type: Perm

Start date: As per agreement

Industry: Building and Construction

Location: Bristol

Salary: £18,000/£22,000

Job Description

You will be working for a building contractor as part of a team refurbishing kitchens and bathrooms for local authorities and housing associations.The properties are located in Bristol, Bath & Gloucester and are managed by various registered social landlords.

As a Resident Liaison Officer you will be responsible for:

* Visiting multiple properties to discuss with residents the proposed refurbishment of their kitchen or bathroom.
* Discussing agreed details with the resident, a start date for the works will be booked.
* During the works process you will be carrying out additional visits.

What we are looking for:

* Someone who is able to book properties with start dates.
* The applicant will follow a prescribed resident consultation process through to completion, prior to booking a work start date.
* The applicant must be able to take responsibility for booking sufficient quantities of properties/rooms per week with start dates, ensuring the required programme output is achieved.
* The applicant will be required to visit some properties during the works process to resolve resident's issues or problems. This part of the role is largely secondary to the pre-start consultation and booking activities. Issues that arise during the works process are mostly resolved by the works management team.

A full driving license is essential.

This is a full time employment opportunity.

An attractive salary, mileage cost reimbursement and performance bonuses are being offered.