Automotive Service Advisor

£17550 - £21000 per annum
16 Apr 2017
16 May 2017
Contract Type
Full Time
Automotive, Motor Trade Job: Automotive Service Advisor Required in Cardiff.

Salary: Up to £17,550 Basic Per Annum, OTE £21,000 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Automotive Service Advisor for Franchise Approved Car Dealer - Cardiff

A not-to-miss opportunity has arisen for an experienced and professional Service Advisor for our client's Franchise Approved Car Service Department in Cardiff!


Reporting to the Service Manager and working as part of a team, you shall be responsible for providing a pro-active service to customers requesting to schedule their cars in for service, maintenance or repair work and arranging where necessary a courtesy car. You will greet customers in to the Service Department, extensively liaise with the workshop team to chase work in progress, keep customers informed of their car's progress and up-sell on any additional work required on their car as and when necessary.


The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with IT literacy would be of high priority. Strong and stable experience of working as a Service Advisor within the motor trade is essential for our client at this stage. Liaising with manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would be advantageous but not essential. A UK driving license with minimal points is however essential.


For your hard work, our client is offering…

* Starting basic salary of £17,550 per annum (pending experience).
* Uncapped on-target-earnings of £21,000 per annum including bonus and overtime at an enhanced rate of time and a third.
* 22 days holiday plus bank holidays.
* Full in-house and manufacturer training.
* A contributory workplace pension scheme.
* Fantastic long-term career development prospects with an industry leading brand and business.

You are required to work a 45 hour week on a shift pattern between the hours of 8:00am-6:00pm Monday to Friday (9 hour days). You are also required to work 8:00am-1:00pm Saturday however only one in three is required and this is paid at the overtime rate mentioned above.

To apply please send your CV to Josh Buck quoting J69395, Service Advisor, Cardiff.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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