Technical Support Advisor Graduates Welcome

Web Recruit Ltd
From £21,000 to £21,000 per annum Plus Benefits
16 Apr 2017
16 May 2017
Contract Type
Full Time
Technical Support Advisor – Graduates Welcome 
Up to £21,000 Plus Cycle to Work Scheme, Massages, Fruit Baskets, Beers & Ciders, Curry Nights, Table Football, Ping Pong, 22 Days’ Holiday (rising with service) + Christmas Shutdown 

Are you an IT enthusiast who’s passionate about new and cutting-edge technologies? Looking for the chance to put your skills into practice with an exciting and growing company? If so, read on. 

Our client is a leading software provider that creates products for the construction and field service industry. They are now seeking an enthusiastic Technical Support Advisor to join their growing and friendly team. 

Working within a sociable, open plan office in a vibrant area of Bristol, you’ll have the chance to help maintain our client’s reputation for providing brilliant technical support. You’ll participate in important office discussions (usually regarding American football, storm troopers and cats) and gain exposure to their wide range of innovative products. 

What’s more, you’ll have access to a whole heap of wonderful benefits, including office massages, beers, ciders, fruit, cake, regular social occasions and a whole week off at Christmas (on top of your holiday allowance). 

As a Technical Support Advisor, you will be responsible for providing a high level of software support to customers via the telephone, email and live chat (our client uses Zendesk). 

Working as part of a growing and friendly team, you’ll take ownership of a wide range of technical and implementation issues, whilst providing an outstanding level of service to customers. 

As our client offers a wide range of products, each call you handle will be different. So, if you’re looking for an interesting, challenging and varied role, this is a brilliant opportunity to push your technical skills to the next level. 

Interested? To be considered for this role, you must have: 

- A strong technical understanding of Windows 
- An excellent telephone manner 
- An IT qualification or equivalent IT support experience 

As a Technical Support Advisor, you must have fantastic communication, organisation and problem solving skills, as well as a highly motivated and proactive approach. 

To apply for the role of Technical Support Advisor (Graduates Welcome), please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

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