Conference and Banqueting Manager

Recruiter
Henley Hospitality Recruitment Limited
Location
Bath
Salary
From £28,000 to £30,000 per annum
Posted
16 Apr 2017
Closes
16 May 2017
Contract Type
Permanent
Hours
Full Time
The Role
    Full responsibility for the smooth running of all conference and banqueting events.Ensure meeting rooms and events areas are set up correctly in line with guest expectations and requestsEnsure food and beverages are delivered for all events on time and in line with our guest’s expectations.Being responsible for ensuring all working areas are kept clean and tidy.Answer and solve guest requests and aim to fulfil any special requirements during the event.Supporting the events team to maximise sales and deliver in line with our guests expectations.Develop a strong working relationship with the events team, kitchen and other hotel functions through regular and structured communication.Maximising sales and profit while ensuring customer satisfaction at all times.Coaching, training and supporting all conference and banqueting staff to provide consistently high standards, while continually looking to improve.Deliver all standards in line with internal and external audits to ensure continual improvement.Controlling the conference budget, in relation to occupancy, departmental expenses and staffing levels.Ensure compliance with all Health and Safety and Food Safety legislation.
The Client 
  • New hotel opening
  • 4 star property
  • 177 bedrooms 
  • Conference and event capacity for 400
Must Haves
  • You will display confidence and energy with outstanding guest focus and strong business acumen
  • You will have outstanding communication skills, comfortably interacting with guests and team
  • You will have managed costs to ensure budget delivery
  • You will have the talent to build, develop and motivate a team to deliver excellent levels of guest care
  • You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example