PI New Claims Handler

G2 Legal Limited
16 Apr 2017
16 May 2017
Contract Type
Full Time
My client, which has been established for over 20 years and is a leading specialist Personal Injury law firm, is currently looking to recruit an experienced New Claims Handler to work in its FNOL department.  You will have a keen interest in Personal Injury and have excellent communication skills, as this role is telephone based. Previous New Claims / Personal Injury / FNOL / FRU / First Response experience, with knowledge of using a case management system, would be preferable.

The working hours for this role are 12.00pm – 8.00pm Monday to Friday with one hour lunch break.

Duties include:

- Dealing with all incoming new claim enquiries that have been received
- Inputting information/data to enable a claim to be validated/vetting
- Collating and obtaining further information, where necessary
- Establishing a client's needs for the provision of a replacement vehicle
- Arranging recovery for a client’s vehicle
- Securing clients' signed instructions, either by way of paperwork being returned on the App, post or the instruction of a sign-up agent
- Determining the existence of a BTE policy, specifically broker clients
- Liaising with suppliers to ensure they remain fully updated at all time

About us

Formed in 1999, G2 Legal Limited is one of the largest, privately owned legal recruitment companies with offices throughout the UK and in Sydney, Australia. We are a fully accredited member of APSCO. Please visit our website for more information on the services we provide and current opportunities.