Customer Account Executive FMCG

16 Apr 2017
16 May 2017
Contract Type
Full Time
An excellent opportunity has arisen to join a world leading global organisation, our client Unilever are currently recruiting for an experienced Customer Account Executive within the Customer Development function. This is a temporary role to start May 2017 and expected to run for 6 months. The salary for this position is paying up to a maximum of £38,000 per annum, depending on experience. The role will be based at Unilever's UK HQ in Leatherhead, Surrey.

The Account Executive is responsible for supporting the Customer Account Manager in the delivery of specific elements of the Joint Business Plan. In most Customers the Account Executive will assume responsibility for some of the products within the portfolio. The Account Executive will support the CAMs in all elements of business processes including forecasting, promo planning/evaluation, business & market reporting.

Responsibilities & Accountabilities:
1.Delivery of Turnover Customer Profitability and budgets for the Customer within allocated categories
2.Work with the CAM team on customer meetings, help them prepare where required.
3.Attend customer meetings & play an active part in engaging the customer.
4.With Customer Marketing Manager execute specific activation events within the Customer.
5.Customer specific projects as allocated
6.Manage designated relationships with Customers.
7.Provision of clear up to date inputs to Business Processes e.g. Promotional Evaluation; Customer Business Planning, forecasting & business reporting.
8.Weekly review of instore promotional activity & pricing & share with the team.
9.Monitor and communicate performance of key initiatives.
10.Provision of clear, up to date inputs to Business Processes e.g. Promotional Evaluation; Customer Business Planning

Key Deliverables
1.Turnover and Business Building Terms budgets for allocated categories within customer
2.Customer/customer group Turnover, Business Building Terms and Profitability targets
3.Unilever share of allocated categories (where measurable)
4.Delivery of targets as per individual workplan.
5.Delivery of targets as per Customer Business Plan

Key Skills Required
1.Develops Customer Business Plans
2.Optimises Promotional Sell-Out
3.Performs Category Management
4.Plans the Implementation of Customer / Channel Plans
5.Develops Customer Relationships
6.Develops Customer/Channel Strategies.

Key Experience and Qualifications Required
1.The individual should be highly numerate and possess excellent communication skills.
2.Highly organised, flexible and able to work and prioritise under pressure.
3.Track record of delivery in Customer Development is desirable