Customer Success Account Manager (Ad Technology Platform)

Pivotal London LTD
16 Apr 2017
16 May 2017
Contract Type
Full Time

Customer Success Account Manager (Ad Technology Platform)

Company Background:

This HTML5 Ad Technology Platform have built on a phenomenal last 2 years - and due to a major new global client win, are looking to recruit an Account Manager to maintain and grow the relationship. Having developed new products, a programmatic proposition and recruited highly reputable talent within the industry, this company is in a position to solidify their reputation as the market-leader and to continue to flourish.

  • Over $15M VC Funding

  • Significant opportunities to progress and develop within the company

  • International role

  • Joining a highly successful Client Services team

The Role:

The Account Manager will be responsible for supporting existing clients with their daily needs. You will work closely with internal teams to ensure successful planning, creation, trafficking and analysis of cross-screen HTML5 campaigns. Additional responsibilities will include:

  • Ensuring clients are trained to deliver mobile and cross-screen HTML5 campaigns

  • Keep clients up-to-date with new product developments

  • Manage day-to-day interaction with clients

  • Regular communication across your clients’ teams

  • Assist clients with campaign questions and guidance on campaign launch process

  • Produce ad hoc reports and analysis

Skills & Experience:

  • Excellent customer facing and analysis skills

  • Experience working closely with or within agencies

  • 2+ years Client Services / Account Management experience in an advertising technology company, media agency or publisher

  • Highly organised and analytical personality

  • BA/BS preferred with strong academic achievement

  • Basic understanding of HTML5

  • Experience of mobile ad trafficking

  • Familiar with ad serving platforms such as DFA, Sizmek and Atlas

Remuneration: £36-45k Base Salary + £5k Bonus + Full Benefits Package

How do I apply?

To apply for this outstanding opportunity, please apply for this role or contact Justin Plowman at Pivotal London.