Audio Visual Account Manager

Prospero Intergrated
16 Apr 2017
16 May 2017
Contract Type
Full Time

Key Responsibilities:

  • Single point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled.
  • To prepare, rig and de-rig equipment prior to events within the venue and be available on-site for ad hoc technical issues.
  • To deliver a superior five star service, ensuring the smooth running of the function at all times.
  • Dress and present yourself to mirror the management team of this exclusive property.
  • Attend weekly communications meetings within the venue.
  • Manage and develop the in-house technicians. Organise daily and weekly rotas and schedules and carry out regular performance reviews.
  • Cultivate good relations with all staff, i.e. sales team, banqueting team and front of house.
  • Nurture relationships with both clients and internal clients within the venue to create a bond of trust and dependability to promote our client as their supplier of choice for all future events.
  • Foster good relations with all of the team to ensure that full back-up support is provided from front of house/warehouse.
  • Attend regular meetings at the Head Office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives.
  • Develop all event and audio visual business opportunities with involvement in the tender process and pre-production for new/existing clients.
  • Create an annual sales plan and utilise your passion and sales drive to achieve and exceed targets.
  • Use your extensive cross platform technical experience to provide a professional platform for every meeting and event.
  • To prepare technical room plans and visual concepts to help clients visualise proposed creative solutions.
  • To confidently describe and present creative concepts to multiple clients in meetings and by written and visual communication.