2nd Line Support

ABA Consulting Ltd
16 Apr 2017
16 May 2017
Contract Type
Full Time

Due to ongoing success and growth within the business, our client is now looking to appoint a 2nd Line IT Support Advisor to join their team.

Reporting into the IT Manager and working alongside a small team of 1st/2nd and 3rd line advisors, your responsibilities will include:-

  • Maintaining and operating the companies IT Helpdesk System
  • Providing support to any users within the business
  • Troubleshooting
  • Maintaining the networks physical and logical structures including network connections
  • Performing routing back ups and archivals of files
  • Maintaining the local area network or wide area network, cable and hub installation
  • Monitoring system security policies

To apply for this role you will need to have:-

  • Previous experience of working in 2nd line support
  • Good infrastructure knowledge
  • Strong communication skills and the ability to converse at all levels

The standard hours of work for this role are Monday-Friday, 9am-5pm.

There is no out of hours call work and alot of opportunity for someone to progress and get involved in some exciting projects