Assistant Manager

McCarthy Recruitment Ltd
East Grinstead
16 Apr 2017
16 May 2017
Contract Type
Full Time
Job Title: Assistant Manager
Salary: Up to £32,000 + Benefits
Location: East Grinstead


Assisting the Store Manager, you will be responsible for helping to manage the whole of the store effectively. You will lead a team of staff in an environment of quality and service, and will be able to plan and prioritize, to drive tangible results that contribute towards your own professional success.


. Managing, coaching, and developing a team of diverse individuals, from recruitment to induction
. When necessary follow the Company staff disciplinary procedure
. Ensure all staff are multi-skilled / tasked to complete a wide range of duties within the store
. Ensure all staff have knowledge of products and services within the whole store
. Assist the management team in managing the performance of self and others within agreed limits including setting performance standards and efficient use of the team around you
. Complete yearly appraisals for staff within agreed time limits
. Manage a business that is maintained and viewed as ' best in class', maximising sales at every opportunity and maintaining extremely high standards
. Understand customers, anticipating their needs, setting ' best in class' standards of service
. Ensuring staffing levels are adequate to meet customer expectations for the whole store
. Identify business levers and pro-actively assist the Area Manager to keep track of the competition so that the business can respond to change
. Manage stock availability and waste
. Driving customer service standards to achieve sales and exceed customer satisfaction targets
. Identifying the potential and managing staff development and supporting staff to achieve their potential


. A genuine passion for service excellence
. Strong leadership and coaching skills
. Communication and influencing skills
. Experience in inventory management stock control
. Acute commercial and financial acumen
. Proven experience of managing a medium sized diverse team in a hospitality, leisure or retail environment
. Ability to lead and work pro-actively within a team
. High degree of customer focus and responsiveness


Our client is a leading blue chip retail company. They are passionate about what they do and are dedicated to providing their customers with the highest quality service. Our client aspires to be a truly great company and to set the benchmark against which other companies will be judged. If you want a fantastic opportunity to prove yourself, progress and be an Assistant Manager then this is a company that you need to apply to, it truly is a market leader in its field. Passionate about its people it has built its success on commitment and people motivation.


This role is being handled by McCarthy Recruitment, award winning specialist retail recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalized recruitment service of the highest quality.

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