Underwriting Specialist/Underwriter (Slough)
Underwriting Specialist / Underwriter
Salary: £28,000 - £23,000 Plus Car & Excellent Benefits
The major purpose of the Underwriting Specialist is to assess customers financial risk associated with customer credit.
The Underwriting Specialist will assess customer risk by manually underwriting credit requests accordance with the companies credit/underwriting policy rules and in accordance with service level adherence targets. As part of the manual underwriting process, the Underwriter will undertake the appropriate analysis of retail customer’s financial statements in order to assist in reaching timely and accurate conclusions on the Referral (e.g., "Accept" or "Decline" decision) This information, coupled with an analysis of the customer’s repayment capacity, will enable the Underwriter to reach the appropriate lending decision.
The Underwriting Specialist will utilise various systems to achieve acceptance decision targets. Using a proactive approach to work management and service level adherence, the Underwriter also uses internal systems to help self-manage their work queues. This will ensure that work queues are reviewed and actioned in accordance with agreed proposal status review targets.
KEY AREAS OF ROLE:
Underwrites, in accordance with credit policy rules, retail portfolio quality and service level adherence targets
Ensure Underwriting work queues are reviewed in accordance with agreed work queue status review targets
Self manages own work queue
Answers Customer and Account Manager enquiry calls in accordance with average speed of answer targets
Answers inbound enquiry calls as required
Ensures Manager is aware of potential issues associated with proposal backlog
Undertake testing and tuning of the retail and commercial scorecards
Meet individual telephone statistic goals
Adhere to formal and regulatory processes and policies
Participate in tuning of any predictive risk modelling (in conjunction with the Manager and or Collections personnel)
Review SLA adherence and performance reports (in conjunction with Manager)
Capable of undertaking quantitative and qualitative analysis; the ability to review metrics/financial ratios and supporting information and be able to understand what they mean for each proposal
Sees non-apparent relationships between data and information
Understand financial statements (balance sheets, income statements, cash flow)
Able to interpret credit reports, extracting non apparent information when making lending decisions
Thoroughly understand underwriting and credit practices and procedures
Adhere to the Underwriting team schedule and attendance guidelines
Confident in making credit decisions and takes ownership of individual proposals
Ability to operate, upon training, a credit decisioning and workflow management system.
Ability to talk and type at the same time - detail orientated
Good documentation, writing and speaking skills; the ability to effectively disseminate decisions to a variety of individuals (orally or in print)
Able to explain rationale for technical underwriting decisions to appropriate personnel
Good problem solving, communication, and organizational skills
Ability to maintain a satisfactory attendance record
KNOWLEDGE, EXPERIENCE, QUALIFICATIONS:
3 years’ experience in an underwriting or credit analyst position in financial services
Experience in the consumer finance industry is advantageous.
Practical experience with scorecard design and testing